Jyotish Darpan ("we", "us", "our") operates this website and provides personalised Vedic astrology reports. This policy explains what information we collect, why we collect it, how we use it, and the choices available to you.
By using this website or placing an order, you agree to the practices described here.
1. Who we are
Business name: Jyotish Darpan
Business type: Sole Proprietorship
Address: Samruddhi Nagar, Vengurla Camp, Vengurla, Sindhudurg, Maharashtra – 416516, India
Email: jyotishdarpan16@hotmail.com
Phone: +91 92841 22357
GSTIN: 27BWUPG1560Q1ZR
2. Information we collect
Information you give us
- Contact details — your name, email address and phone number, submitted at checkout.
- Birth details — your date of birth, time of birth and place of birth. These are required to calculate your chart and prepare your report.
- Correspondence — any information you include when you email or message us.
Information collected automatically
- Technical data — IP address, browser type, device type, referring page and pages visited, collected through cookies and similar technologies.
- Advertising and analytics data — we use Meta (Facebook) Pixel and may use other analytics tools to measure the performance of our advertising. These tools may set cookies and record your interactions with our site.
Payment information
We do not collect or store your card, UPI or bank details. Payments are processed by our payment gateway partner, Razorpay, which handles that information under its own privacy policy and applicable security standards. We receive only confirmation of whether a payment succeeded, along with a transaction reference.
3. How we use your information
- To calculate your birth chart and prepare your personalised report.
- To deliver your report to the email address you provide.
- To contact you about your order, including if we need to clarify your birth details.
- To respond to your questions and provide customer support.
- To meet accounting, tax and other legal obligations.
- To measure and improve our website and advertising.
Your birth details are used solely to prepare your report. They are not used for advertising, not sold, and not shared for any unrelated purpose.
4. Sharing your information
We do not sell your personal information. We share it only in these limited circumstances:
- Service providers — our payment gateway, email delivery service and website hosting provider, each of whom processes data only as needed to provide their service to us.
- Advertising and analytics platforms — technical and behavioural data, as described above. This does not include your birth details.
- Legal requirement — where disclosure is required by law, by a court, or by a government authority.
5. Cookies
Cookies are small files stored on your device. We use them to keep the site working correctly, to understand how visitors use it, and to measure our advertising. You can block or delete cookies through your browser settings, though some parts of the site may not work as intended if you do.
6. Data retention
We keep your order records and birth details for as long as needed to provide the service and to satisfy legal, tax and accounting requirements. When we no longer need them, we delete them or render them anonymous. You may ask us to delete your birth details sooner — see below.
7. Your rights
You may ask us to:
- Provide a copy of the personal information we hold about you.
- Correct information that is inaccurate or incomplete.
- Delete your information, where we are not required to keep it by law.
- Stop sending you marketing communications.
Write to jyotishdarpan16@hotmail.com and we will respond within a reasonable period. We may need to verify your identity before acting on a request.
8. Security
We take reasonable technical and organisational measures to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
9. Children
This website and our services are intended for adults aged 18 and over. We do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
10. Third-party links
Our site may link to other websites. We are not responsible for their content or their privacy practices, and we encourage you to read their policies before providing them with information.
11. Changes to this policy
We may update this policy from time to time. The revised version takes effect when posted on this page, and the "last updated" date above will change accordingly.
12. Contact us
For any question about this policy or about your information, contact us at jyotishdarpan16@hotmail.com or +91 92841 22357.